For a full description, see the UX Repository post. Abstract We renovated our library feedback board from a locked-box, opaque model to a transparent community board, integrating users’ feedback into a regular assessment and planning cycle.
UX & Information Systems
For a full description, see the UX repository post We conducted two wayfinding tests (Spring 2016, Spring 2017), with 6 and 7 first-year students attempting to find three items in Frost Library, using talk-aloud protocol to voice their thought processes and reactions. The second test […]